title: Quality estimation for customer support documentation description: Information about machine translation quality estimation for customer support documentation permalink: “/content-types/customer-support-documentation” —
Quality estimation › Content types › Customer support documentation
Quality estimation — AI to score AI translations — is a key internal component of AI systems to check and fix AI translations, and trigger human intervention where needed.
Customer support documentation is a suitable and popular content type for the production AI systems, like ModelFront, used by large translation buyers to scale translation while keeping human quality.
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